Logistics that moves
at the speed of trust.
Jaystar Universal Delivery is a global logistics company delivering packages safely and on time, worldwide.
Our mission
Deliver every shipment with the reliability of a utility and the transparency of a bank statement. Every scan, every fee, and every handoff is logged and visible — for the sender and the receiver alike.
Our promise
No surprise duty fees, no silent holds, and no black-box tracking. If your package is delayed, you'll know before it's late — and you'll know exactly who to call.
A company built on deliveries that land
Milestones
From one warehouse in Los Angeles to a global logistics network.
Two co-founders and one Sprinter van. First 100 shipments delivered in 30 days.
LA → Vancouver. Customs brokerage brought in-house to shorten clearance times.
Partner network established across Europe and APAC. First 10,000 parcels delivered.
Public REST + webhook API for ecommerce platforms. 500 merchants onboard in first quarter.
Opened hubs in London, Dubai, and Singapore. Same-day delivery launched in 8 metros.
Predictive dispatch and ETA modeling go live across all lanes.
What we stand for
Reliability
Every promise has a scan, a timestamp, and a name attached to it.
Transparency
Fees, ETAs, and holds are surfaced before they happen — never after.
Precision
Address, duty, and customs details verified at booking, not at the border.
Speed with care
Fast is the baseline. We optimize for the parcel arriving intact, not just on time.
Ownership
When something goes wrong, one person owns the problem until it's resolved.
Sustainability
Every domestic delivery is automatically offset. No extra steps, no extra cost.
The people behind the network
Operators, engineers, and customs specialists who've been on the ground floor of freight.
Daniel Reyes
Former ops lead at a top-10 3PL. Scaled 12 hubs from zero.
Mira Osei
Ran last-mile for 40M deliveries/yr. Obsessed with on-time rate.
Julian Park
Built the tracking stack for a Fortune 500 air freight company.
Aisha Khan
Licensed customs broker (US + EU). 15 years at the border.
Six primary hubs. Dozens of regional nodes.
Every hub is purpose-built for sortation, cross-docking, and live customs clearance — with redundant scan infrastructure so nothing goes dark during peak season.
How we work
Principles our operators use every single shift.
Scan-first
If it wasn't scanned, it didn't happen. Every parcel event is timestamped and tied to an operator badge.
Close the loop
Every issue ticket goes to a named owner with a 24h resolution SLA. No auto-closes, no silent fixes.
One dashboard
Merchants, drivers, and hubs see the same data. There is no "internal" status that hides a problem.
In the news
“A rare 3PL that ships with software DNA first, not trucks-first.”
“The tracking API is the cleanest in the parcel space.”
“Customs-first design cuts clearance times by half.”
About Jaystar Universal Delivery
Where is Jaystar Universal Delivery headquartered?
Our operations HQ is in Los Angeles, with regional hubs in New York, London, Dubai, Singapore, and São Paulo. Legal registration and primary banking are in the US and EU.
How big is the team?
About 240 people full-time, plus roughly 1,800 last-mile partner drivers. Operations and engineering are our two largest departments.
Are you a broker or a carrier?
Both. We own and operate our primary sortation hubs and long-haul fleet on core lanes, and use vetted regional partners for last-mile and non-core geographies.
What certifications do you hold?
ISO 9001 (quality), ISO 28000 (supply chain security), IATA CASS (air cargo), and C-TPAT (US customs).
Do you work with startups?
Yes — no minimum volume, and a merchant account can be opened in the same day.
How do I file a press inquiry?
Email us at support@omnixcourier.com — we respond within 1 business day.
Want to work with us?
Whether you're shipping 10 parcels a week or 10,000, we'll tailor an account to match. Talk to a real operator — no forms that vanish into a black hole.